Privacy Policy

Welcome to OpenClawInfo ("we," "us," or "our"). We operate the website openclawinfo.com and sell digital products, including the PDF guide "I Built an AI That Works While I Sleep." This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our site or purchase our products.

By using our website or purchasing our products, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Information You Provide

We do not operate our own checkout system. All purchases are processed through Gumroad, a third-party payment processor. When you buy our PDF, Gumroad collects your name, email address, and payment information directly. We receive only limited transactional data from Gumroad (e.g., your email address for order confirmation and delivery purposes).

If you contact us directly via email at hello@openclawinfo.com, we collect your email address and any information you voluntarily include in your message.

1.2 Automatically Collected Information

When you visit openclawinfo.com, certain information is collected automatically, including:

• Your IP address (anonymized where possible)
• Browser type and version
• Device type (mobile, desktop, tablet)
• Operating system
• Pages visited, time on page, and referring URL
• Date and time of your visit

This information is collected via cookies and similar technologies (see Section 3).

1.3 Information We Do Not Collect

We do not knowingly collect sensitive personal data such as government IDs, financial account details, health information, or data from children under 13. If you believe we have inadvertently collected such data, please contact us immediately.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: To deliver your purchased PDF and send purchase confirmation emails via Gumroad.
• Customer support: To respond to questions, complaints, and requests sent to hello@openclawinfo.com.
• Website improvement: To understand how visitors use our site and improve its content, design, and performance.
• Analytics: To measure traffic, conversion rates, and user behavior in aggregate form.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.
• Fraud prevention: To detect and prevent fraudulent or abusive activity on our site.

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects on you.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to operate properly and to understand how visitors interact with our content. Cookies are small text files placed on your device.

Types of Cookies We Use

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand which pages are visited most often and how users navigate the site. Data is aggregated and anonymized.
• Marketing cookies: May be set by third-party advertising platforms (including TikTok Pixel and Meta/Instagram Pixel — see Section 4) to enable us to understand the effectiveness of our advertising campaigns.

Managing Cookies

You can control and/or delete cookies at any time via your browser settings. Disabling cookies may affect website functionality. For more information about managing cookies, visit allaboutcookies.org.

4. Third-Party Services

We work with the following third-party services that may collect or process your data:

4.1 Gumroad

All purchases are processed by Gumroad, Inc. Gumroad collects your payment details, email address, and billing information directly. Gumroad's handling of your data is governed by their own Privacy Policy. We recommend reviewing it before completing a purchase.

4.2 TikTok

We may use the TikTok Pixel on our website to measure the effectiveness of our TikTok advertising campaigns. TikTok may collect information about your visit (including pages viewed and actions taken) and use it to show you relevant ads on the TikTok platform. TikTok's data practices are governed by TikTok's Privacy Policy.

4.3 Instagram / Meta

We may use the Meta Pixel (Instagram/Facebook) to understand traffic from our Instagram presence and to run retargeting advertisements. Meta may collect device identifiers, browsing behavior, and other signals. Meta's data practices are governed by Meta's Privacy Policy.

4.4 Analytics Providers

We may use website analytics tools such as Plausible Analytics, Fathom, or similar privacy-respecting platforms to measure site traffic. These tools collect anonymized, aggregate data and do not use cookies that track individuals across the web.

4.5 Web Hosting & CDN

Our website may be hosted on platforms such as Vercel, Netlify, or Cloudflare. These providers may log access requests including your IP address in accordance with their own privacy policies.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this policy:

• Purchase records and email addresses associated with transactions are retained for up to 7 years for tax and accounting purposes.
• Customer support emails are retained for up to 2 years.
• Website analytics data (if collected) is retained in aggregate form indefinitely.

You may request deletion of your personal data at any time by contacting us at hello@openclawinfo.com. Note that we may be required to retain certain records by law.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

If you believe your information has been compromised, please contact us immediately at hello@openclawinfo.com.

7. Your Rights

Depending on where you are located, you may have the following rights with respect to your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data ("right to be forgotten"), subject to legal retention requirements.
• Objection: Object to certain types of processing, such as direct marketing.
• Portability: Request your data in a machine-readable format.
• Withdrawal of Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise any of these rights, please email us at hello@openclawinfo.com. We will respond within 30 days.

8. Children's Privacy

Our website and products are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.

9. Links to Third-Party Websites

Our website may contain links to external websites, including Gumroad, TikTok, and Instagram. This Privacy Policy applies only to openclawinfo.com. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

10. International Visitors

OpenClawInfo is operated from Canada. If you are visiting from the European Union, California, or another jurisdiction with specific privacy laws, the following may apply:

• EU/EEA (GDPR): You have the rights described in Section 7. Our legal basis for processing is typically "legitimate interest" (analytics, fraud prevention) and "performance of a contract" (order fulfillment).
• California (CCPA): California residents may request disclosure of the categories and specific pieces of personal information we have collected, as well as request deletion of that data. We do not sell personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

• Email: hello@openclawinfo.com
• Website: openclawinfo.com
• Social: @openclawinfo on TikTok and Instagram